WHY PCI?
Customers select PCI because of our approach to the process. Let’s face it: the actual production of the letter has become a commoditized product. We want to create a positive relationship with your debtor. We recognize the debtor is your customer and understand the importance of cultivating a positive relationship between the two of you. This is achieved by making the necessary information available to the debtor in a user-friendly, response-oriented letter design so that he or she is more inclined to pay your bill.
Letter design should not be created to the exclusion of compliance. We understand what really matters is making sure your letter reaches the right debtor, at the correct address without sacrificing compliance. At PCI, we focus on ensuring the letter content reflects what you’ve actually approved and is produced in such a way as to ensure a positive customer response.
RapidCollect™, the collection letter services division
of PCI Group, Inc., offers customized collection letter design, printing, address
hygiene, mailing, real-time online account management and archiving services
with the only 24-hour-in-the-mail guarantee in the industry, all
of which is designed to achieve your business goals as rapidly as possible.
Because the letter process and information relating to it is so integral to
your business, we created webtrak™, which gives your
operations team the tools to manage their PCI projects and mission-critical
information. At PCI,
our approach is to empower your operations team with access to this information –
any time, 24 hours a day, 7 days a week because we understand your need
to retrieve information is based on your time schedule, not ours.
