PCI LetterDNA offers full insert integrity and chain of custody control from file receipt to letter production inserting.
PCI Group developed LetterDNA as an “End-to-End Full Integrity MailSolution” utilizing; 2D barcodes, USPS Intelligent Mail Barcode (IMB) and high speed cameras to track your letters during PCI production to USPS delivery to your debtors mailbox.
LetterDNA starts when each client record is assigned a unique sequence number, which will be coded and printed in a 2D barcode and IMB on every letter. Integrity cameras are utilized throughout the production process; first to read each 2D barcode to ensure each letter is folded separately, validating only one letter (or set of letters) are inserted into each outbound envelope. Another camera is utilized to take an image of the inserted envelope. This image is decoded to identify each letters unique sequence number and matched against your daily file to ensure each received record is accounted for and mailed.
Once your letter is injected into the USPS mail stream – PCI’s Pinpoint technology tracks your letter to your debtors mailbox utilizing the same unique sequence number.
If a problem is discovered after your debtor receives the mail piece – the letter PDF and envelope PDF are used to validate what occurred. Many times contradicting the debtor’s account and supporting PCI’s LetterDNA process.
With PCI Group’s full integrity and intelligent inserting camera systems there is never a doubt that each letter is properly matched with its insert and mailed in its own envelope. In addition the camera systems that are in place provides us visual proof to be able to confirm each letter is being mailed out correctly.