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News


PCI Group Inc. Partners With CR Software LLC

Fairfax, VA, June 29, 2010 – CR Software LLC (CRS), the leading financial software solutions provider to collections entities, announced today that it has signed a preferred vendor agreement with PCI Group Inc. (Fort Mill, SC), one of the nation’s leading providers of rapid outbound direct mail services for collection agencies and debt buyers.

“Our alliance with CR Software enables us to expand our growing network of collection agencies and debt buyers to include those that use CR Software,” said Anthony Faldetta, Vice President of Business Development for PCI Group.  “By being linked into CR Software, we can give these organizations access to our products and services, and the industry’s most advanced mail technology and security.”

Faldetta added, “CR Software is recognized in the marketplace as being user-friendly and robust in its generation of valuable reports.  At PCI Group, we also pride ourselves in offering sophisticated mail solutions that address our clients’ information needs, and offer access to the most current information on their mail’s status in real-time.”

PCI Group President and Chief Executive Officer Christian Kropac Jr, added, “Through the application of advanced proprietary, web-based solutions, Intelligent Mail Bar Code technology and a stringent Quality Control process, we are able to consistently provide a high level of service as evidenced by our exclusive 24-hour in the mail guarantee.  Our clients appreciate this consistency and our application of sophisticated technologies that afford important benefits such as reduced postage costs, real-time online tracking and job status reports, and the assurance that their sensitive data is being treated with the highest security.”

“CR Software strives to provide users with best-of-breed ancillary solutions,” said Edz Sturans, President of CR Software, LLC.  “Our partnership with PCI Group will give our customers fully-integrated outbound direct mail services to PCI Group’s proprietary logic to improve their ability to control costs, better manage their resources, and fortify their profitability.”

About PCI Group Inc.
PCI Group Inc. is a family-owned and operated business founded in 1970. Operating from its 93,000 square foot facility, the company provides comprehensive rapid outbound direct mail services to the collection and debt buying industry. A hallmark of its service in the company’s effective use of leading-edge technologies, from the Intelligent Mail Barcode to its proprietary processes including RapidCollect™, RapidInvoice™, RapidEntry™, RapidScrub™, webtrak™ and Pinpoint™. These technological advancements deliver improved business processes; assure the highest standards of quality, data integrity and security; afford optimum economies; and provide customers with real time information through all stages of their mail’s production and handling at PCI.  The company has earned its SAS70 certification, and is compliant with the Payment Card Industry (PCI) Data Security Standard, as well as the Health Insurance Portability and Accountability Act (HIPAA). Additionally, PCI is currently working on completing its requirements for compliance with the Federal Information Security Management Act (FISMA). For more information about PCI Group and its “Intelligent Solutions for Rapid Direct Mail,” visit: www.pcigroup.com or call Anthony Faldetta, Vice President, Business Development, 803-578-7700.

About CR Software, LLC
Since 1984, CR Software has been setting the standard for debt management and debt recovery software systems.  CR Software deploys, executes, and supports hundreds of installations every year.  CR Software LLC corporate headquarters can be reached at (800) 222-1722, by e-mail, This e-mail address is being protected from spambots. You need JavaScript enabled to view it or via the World Wide Web at http://www.crsoftwarellc.com

"A Higher Return on Intelligence,” and the above CR Software logo are trademarks of CR Software LLC. "CR Software" and the "Collection Resource System" are registered trademarks of CR Software LLC.  All other trademarks are property of their respective owners.

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PCI Group Reaches 40th Year Milestone
Written by Donna M. Autuori   
Friday, 16 April 2010 10:03

PCI Group Inc. (Fort Mill, SC), one of the nation’s leading providers of rapid outbound direct mail services for collection agencies and debt buyers, processing millions of pieces of mail monthly, has reached a corporate milestone many businesses never achieve. The company is now celebrating its 40th anniversary; an achievement in which the company’s Chief Executive Officer Christian Kropac, Jr. takes special pride.

“The past few years have been amazing for us on many levels,” said Kropac. “We successfully completed a major relocation from Long Island to South Carolina, purchasing a 93,000 square foot building in Fort Mill. We have continued building our reputation across the nation as a high quality, leading-edge technology-driven direct mail resource.  And, we have strengthened our position within the mail industry and with the U.S. Postal Service. Despite the challenging economy, we did not lose our stride and made strong headway.”

In fact, Kropac is being a little modest. The company’s sales have been consistently strong and have earned PCI Group a 2008 ranking among the INC. 5000, an annual listing of the nation’s fastest-growing companies. Cited were PCI’s 91.5% growth rate and its successful transition from a company founded in 1970 as a data-entry service bureau to a premier direct mail service provider.

On a regional basis, PCI’s growth was also recognized at the end of 2009 when the company placed on the Charlotte Business Journal’s “Fast 50” list. The list ranks those companies achieving the highest dollar and percentage growth in the three-year period used in the publication’s formula Charlotte is just outside of Fort Mill, SC.

Kropac too received a major honor last year by the U.S. Postal Service’s top officer, Postmaster General John E. Potter -- the National Postal Customer Council™ (PCC®) PCC Industry Member of the Year.  The award recognizes outstanding service and individual achievement within the mail industry.

For Kropac, whose father Christian Kropac Sr. founded the company, acknowledgement of the company’s performance is very gratifying. It is the feedback, however, that PCI receives from its customers that matters most.

“We are totally focused on serving our customers with the greatest accuracy, security and convenience,” said Kropac. “Through the application of advanced proprietary, web-based solutions, Intelligent Mail Bar Code technology and a stringent Quality Control process, we are able to consistently provide a high level of service as evidenced by our exclusive 24-hour in the mail guarantee. Our clients appreciate this consistency and our application of sophisticated technologies that afford important benefits such as reduced postage costs, real-time online tracking and job status reports, and the assurance that their sensitive data is being treated with the highest security.” Not one to sit on its laurels, the company has earned its SAS70 certification, and is compliant with the Payment Card Industry (PCI) Data Security Standard, as well as the Health Insurance Portability and Accountability Act (HIPAA). Additionally, PCI is currently working on completing its requirements for compliance with the Federal Information Security Management Act (FISMA).

As for its 40th year in business, PCI Group is off to a good start. The company launched a new animated icon representing “Sensitive Data” who leads visitors to its website, www.pcigroup.com, on a guided tour through PCI’s facilities. Additionally, PCI has already won some major contracts in the first two months of the year, and is a frontrunner to win additional new business from other leading collection agencies.

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PCI Group Named Authorized Letter Vendor By DAKCS Software Systems, Inc.
Written by Donna M. Autuori   
Monday, 28 December 2009 10:00

PCI Group Inc. (Fort Mill, SC), one of the nation’s leading providers of rapid outbound direct mail services for collection agencies and debt buyers, has been named an Authorized Letter Vendor by DAKCS Software Systems, Inc. (Ogden, UT), a proven leader in accounts receivable management solutions. With this distinction, PCI Group joins an elite group of just eight vendors nationwide who have successfully met DAKCS’s compliance criteria.

According to DAKCS President Lex Patterson, “We are pleased to introduce PCI Group as our newest certified letter vendor. At DAKCS our goal is to provide our clients with the best possible options for their letter services. We believe that PCI Group will be a great addition to our vendor partner group; we look forward to a long and successful business relationship.”   

As a DAKCS Authorized Letter Vendor, PCI has the opportunity to capture direct leads from DAKCS’ customers. When applying their DAKCS collection letter software and preparing to implement a mailing, these companies are presented a list of authorized letter processing vendors for their consideration.

PCI Group President and CEO Chris Kropac Jr. noted, “We continually seek out new ways to differentiate our organization from our competitors. PCI does this primarily through our application of leading-edge technologies and innovative business processes. Our alliance with DAKCS, a company with whom we share many synergies not the least of which are our focus on innovation, service quality and end-to-end solutions, further establishes PCI Group as a leader among direct mail providers serving the collection industry.”


About DAKCS Software Systems, Inc.

DAKCS Software Systems, Inc. is a proven leader in accounts receivable management solutions. Established in the early eighties by and for collection professionals, DAKCS has been providing clients with innovative and creative solutions for over twenty years. With a diversified client base, ranging from attorneys to first party collections companies, their primary focus has always been and continues to be addressing the needs of their existing clients ….staying current with industry issues and concerns, listening carefully to client requests and making things happen, quickly and cost effectively. Located in the heart of the beautiful Wasatch Mountains, DAKCS headquarters are in Ogden, Utah with a satellite location in Buffalo, New York. To learn more about DAKCS and its robust product portfolio that includes Beyond.Net, VIC, @client services, ASCENT, RESOLVE and more, contact the sales department at 1 800 873-2527 and visit the website, www.dakcs.com.           

 
PCI Group Successfully Completes SAS 70 Type II Audit
Written by Donna M. Autuori   
Friday, 18 December 2009 00:00

PCI Group Inc. (Fort Mill, SC), one of the nation’s leading providers of rapid outbound direct mail services for collection agencies and debt buyers, has successfully completed the extensive Statement on Auditing Standard (SAS) 70 Type II audit. The audit is based on a standard promulgated by the American Institute of Certified Public Accountants (AICPA). It is widely recognized as representing that a service organization has been through an in-depth audit of its control objectives and activities, which often encompass Information Technology (IT) and related business processes. In deeming a company’s successful SAS 70 Type II audit, the auditor expresses opinions against various criteria including whether the company presents its controls fairly, whether those controls were suitably designed to achieve specified control objectives, and whether they were tested and found to be operating with sufficient effectiveness to provide reasonable assurance that the control objectives were achieved during the specified period.

For PCI Group, the SAS 70 Type II audit is evidence of the company’s emphasis on and adherence to high quality assurance standards. Within the highly regulated collection industry, this attribute weighs heavily in an agency’s selection of its direct mail service provider. Now, in addition to being able to tout its leading-edge technology when marketing its services, PCI Group can also cite this noteworthy certification.

“Independent of the SAS 70 audit process, PCI Group has always strived to attain the highest levels of quality control and assurance,” said PCI Group President and CEO Chris Kropac Jr. “It is in our best interest to do so both from a customer retention and new business development standpoint, as well as to achieve our own operational and fiscal efficiencies. SAS 70 simply documents and attests to our focus on quality assurance particularly as it relates to our application of advanced information technologies.”

Within the direct mail industry, PCI Group is one of the first companies to successfully complete the SAS 70 audit..  As with other standards, SAS 70 will soon be a requirement of the collection agencies when selecting a service provider.

PCI Group’s audit was performed by SAS 70 Corp., a licensed CPA firm, registered with the Public Accounting Oversight Board. By specializing in SAS 70 audit services, the firm offers efficient expertise with relevant skills and qualifications for engagements governed by the Statement on Auditing Standards No. 70. The firm’s employees are certified with CPA, CISA, CISSP and other designations critical to the audit process. www.sas70online.com

 
PCI Group Named to Charlotte Business Journal’s Fast 50
Written by Donna M. Autuori   
Monday, 07 December 2009 13:41

PCI Group Inc., one of the nation’s leading providers of rapid outbound direct mail services for collection agencies and debt buyers, is continuing its streak as one of the fastest-growing companies. The company was just named to the Charlotte Business Journal’s “Fast 50” list. To qualify, PCI Group had to demonstrate both dollar and percentage growth during a three-year period based on the publication’s formula.

According to PCI Group President and CEO Chris Kropac, Jr., “When we made the strategic decision to relocate our company from Long Island, New York to the Charlotte area, it was with the intention of growing our business and contributing to the region’s economy. In a very short period, we have made major strides in both areas. We are proud to be among some of Charlotte’s most dynamic companies and hope to repeat our performance in the years to come.”

PCI’s placement on fast-growing company lists isn’t confined to regional programs. In 2008, PCI Group was ranked nationally among the INC. 5000, an annual listing of the nation’s fastest-growing companies. In its INC. 5000 profile, PCI Group’s growth was recorded at 91.5% and cited was its achievement in making a successful transition from a company founded in 1970 as a data-entry service bureau to what is now a premier direct mail service provider for the collection industry. Its growth and success were attributed to the company’s effective use of technology, specifically its innovative webtrak™ portal and the United States Postal Services’ (USPS) Intelligent Mail Barcode technology, which facilitate access to real-time mail delivery status, as well as human capital optimization and related cost savings.

Most recently, Kropac himself was honored with an award from the nation’s highest USPS officer, Postmaster General John E Potter. Kropac received the National Postal Customer Council (PCC) Award for “PCC Industry Member of the Year,” in recognition of his leadership on behalf of his industry and the postal community. That leadership has been evident at PCI, where he has been effective at leveraging leading-edge technologies to advance the direct mail process and related accuracy, delivery, mail quality, security and cost efficiencies.

 
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