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Innovative, Secure, Optimized Document Delivery & Payment Processing

PCI Group - Fort Mill SCSince 1970, PCI Group
has been at the forefront of the
document delivery industry.

We are the industry innovators, developing and applying leading-edge technologies to ensure the optimum in secure, fast and cost-effective rapid outbound letter document delivery and communications processing services. As a nationally-ranked and multi-award-winning, family-owned and operated business, we are the provider of choice for organizations across diverse industries.

Our clients range from collection agencies and debt buyers, to financial institutions, healthcare providers, insurance companies and utilities. These entities, many of which are in regulated industries with mission-critical communications requirements, regard PCI Group as a trusted business partner whose integrity, service quality and performance are second to none. Whether by postal mail or email PCI Group can effectively accommodate your communications/document delivery and related compliance requirements.

  • In past experiences we have had letter situations that prevented us from confirming the integrity of the inserting and mailing process. With PCI Group’s full integrity and intelligent inserting camera systems there is never a doubt that each letter is properly matched with its insert and mailed in its own envelope. In addition the camera systems that are in place provides us visual proof to be able to confirm each letter is being mailed out correctly.
    —Aries Data Collections
  • Our company handles very sensitive consumer data, and endures rigorous data security auditing on a regular basis. For this reason, we require a mail service that processes and delivers our clients' data with uncompromised security. PCI Group has a reputation for rigid data protection and standards compliance. It was really the deciding factor in selecting PCI Group to service our mailing needs.
    —Capital Line Credit Systems
  • When I send a letter to PCI Group, I am confident it will receive the utmost attention. If there's ever an issue, their people are just a phone call or email away and will work to make sure the job's done right.
    —United Consumers Incorporated
  • We've worked with PCI for many years and they have always come through with quality letters since day one. As we've had letter changes, they've been quick to execute them.
    —Federal Bond & Collection Services
  • The payment portal designed and built by PCI Group is leading edge and competes with any other product on the market.  The combination of this product with PCI Group's letter processing capabilities allow us to create and execute very specific, cost and result effective letter campaigns not available with companies that do not offer the range of products offered by PCI Group.
    —Bob Burnside

PCI Group’s Services

trakPCI - 460x300Keeping track of your documents and giving you full access to your account records is a top priority at PCI Group. Our trakPCI technology – a completely secure web-based account management tracking system – enables you to monitor the status of each document during its PCI production through to its U.S. Postal service pick-up in real time.
PCI Collection Letters - 460x300The PCI Collection Letters™ division of PCI Group offers customized collection letter design, printing, address hygiene, mailing, real-time online account management and archiving services with the only 24-hour-in-the-mail guarantee in the industry, all of which is designed to achieve your business goals as rapidly as possible.
PCI Payments - 460x300PCI Payments™, the newest division of PCI Group, provides the latest in optimized remittance processing. Our advanced automated systems ensure you receive accurate and timely payments, enhancing your receivables and improving profitability.
SpanDocs InvoiceImprove customer relations! Increase earlier payments! Accelerate your cash flow! Through SpanDocs, our invoice processing division, PCI uses technology to transform invoicing into a proactive, cash-flow-enhancing tool. We offer fully customizable invoice and statement design to achieve your objectives rapidly while maintaining customer satisfaction.


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